
How it works
Where can I contact you?
Where can I contact you?
Our customer service remains available 24/7 during the closure period.
Simply send us an email at info@lunaandclaire.com or leave a message via our contact page, and we will respond within 24 hours.
How can I return an item if I don’t like it?
How can I return an item if I don’t like it?
We want you to love your new items just as much as we did when we selected them for you. If for any reason something isn’t quite right, you can return it within 30 days of receiving it. Simply send us an email and we’ll make sure everything is handled quickly and smoothly.
📧 Email us at: info@lunaandclaire.com
How is your clothing selected?
How is your clothing selected?
Every item at Luna & Claire is carefully selected with an eye for timeless style. We choose each piece based on quality, craftsmanship, and how it makes the woman wearing it feel. Our goal is to offer clothing that not only looks beautiful but also feels comfortable and lasts for years.
Can I modify or cancel my order?
Can I modify or cancel my order?
Yes, you can! You can modify or cancel your order within 8 hours of purchase.
Please contact us as soon as possible via email: info@lunaandclaire.com
How can I track my order?
How can I track my order?
As soon as your order has been shipped, you will receive a track & trace code via email.
Which payment methods do you accept?
Which payment methods do you accept?
We’ve made it simple and secure to pay. You can use iDEAL and Bancontact.
Is your clothing of good quality? Does it stay beautiful over time?
Is your clothing of good quality? Does it stay beautiful over time?
The items at Luna & Claire are carefully selected for quality and designed to last. All our clothing is made from high-quality fabrics that retain their shape, color, and appearance, so you can enjoy them for years.”
